Chatzuri
Pricing
Guides
Guides
Introduction
  1. 1Getting Started
  2. 2Your Agent
  3. 3Knowledge & Sources
  4. 4Agent actions & Tools
    • Tools & actions overview
    • Credentials & safety
    • Built-in tools
    • Messaging tools
    • E-commerce tools
    • Payments tools
    • Scheduling tools
    • Database tools
    • Cloud storage tools
    • Business & productivity tools
    • Developer tools
    • Build a custom action
    • Trigger webhooks
  5. 5Agent Tasks
  6. 6WorkflowsBeta
  7. 7Channels
  8. 8Customers & Conversations
  9. 9Run Your Team
  10. 10Developer Tools
Developer reference →Showcase →
Guides4. Agent actions & Tools
Chapter 4

Agent actions & Tools

Give your agent superpowers — built-in helpers, 40+ integrations across messaging, databases, storage, CRM, and developer tools, plus your own custom actions.

In this chapter

  1. 1Tools & actions overviewHow tools are organised, the difference between built-in tools and custom actions, and where to find them in the dashboard.5 min
  2. 2Credentials & safetyHow API keys and tokens are encrypted, the read-only / read+write / full-access profile, and the hard caps that protect your data.6 min
  3. 3Built-in toolsTools shipped with every agent: lead capture, web search, HTTP requests, webhooks, contact updates, custom buttons, and memory.5 min
  4. 4Messaging toolsSend WhatsApp, Slack, Telegram, Email, Facebook Messenger, Instagram DMs, and SMS via Twilio / Infobip / Sozuri / Chatzuri Mobile Gateway.9 min
  5. 5E-commerce toolsManage WooCommerce and Shopify stores — products, orders, customers, fulfilment.6 min
  6. 6Payments toolsCharge cards via Stripe and collect mobile money via M-Pesa STK Push.6 min
  7. 7Scheduling toolsBook and manage meetings via Calendly, Cal.com, and Google Calendar.6 min
  8. 8Database toolsConnect to PostgreSQL, MySQL/MariaDB, MongoDB, Redis, Supabase, and Airtable with read-only defaults and hard safety caps.9 min
  9. 9Cloud storage toolsRead and write files in AWS S3, Azure Blob, Google Cloud Storage, Dropbox, Google Drive, and OneDrive — plus ingest files into the knowledge base.8 min
  10. 10Business & productivity toolsNotion, Google Sheets, HubSpot, Salesforce, QuickBooks, Zendesk, and Jira.9 min
  11. 11Developer toolsGitHub for issues / PRs / workflows / code search, and Vercel for deployments, logs, env vars, and domains.7 min
  12. 12Build a custom actionWrite a small async JavaScript function the agent can call — connect to any HTTP API, including ones not listed above.7 min
  13. 13Trigger webhooksFire an HTTP call into your stack the moment something happens in chat.4 min
Start readingSkip to chapter 5: Agent Tasks
Chatzuri

AI-powered agents are transforming customer interactions by providing instant, intelligent responses around the clock. They help businesses reduce operational costs, improve response times, and scale support without compromising quality. These agents understand natural language, learn from conversations, and integrate with existing systems to offer personalized experiences that enhance customer satisfaction and loyalty.

Chatzuri

AI-powered agents are transforming customer interactions by providing instant, intelligent responses around the clock. They help businesses reduce operational costs, improve response times, and scale support without compromising quality. These agents understand natural language, learn from conversations, and integrate with existing systems to offer personalized experiences that enhance customer satisfaction and loyalty.

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