Chapter 7
Channels
Plug your agent into every place your customers actually message you.
In this chapter
- Channels overviewCompare every channel side by side and pick the right one for your use case.4 min
- Website widgetEmbed the chat widget on any site — copy-paste install in two minutes.4 min
- WhatsApp BusinessConnect via the official WhatsApp Cloud API for verified business messaging.8 min
- Chatzuri WhatsAppQR-scan setup with no Meta approval required — perfect for fast launches.5 min
- TelegramStand up a Telegram bot in minutes, no code needed.4 min
- EmailUse your built-in @chatzuri.com address, or bring your own via Mailgun.5 min
- SlackOAuth into a Slack workspace and let your agent answer in channels and DMs.5 min
- Facebook MessengerConnect a Facebook Page so your agent replies on Messenger.6 min
- Instagram DMsReply to Instagram direct messages from your agent.6 min
- Sozuri SMSTwo-way SMS optimised for African networks via Sozuri.4 min
- Twilio SMSConnect a Twilio number for two-way SMS conversations.5 min
- Infobip SMSConnect Infobip for international SMS coverage.5 min
- Chatzuri Mobile SMS GatewayUse a real phone as an SMS gateway — ideal where carrier APIs aren't available.6 min
- REST APITalk to your agent from anywhere a server can make an HTTP request.5 min
