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Pricing
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Guides
Introduction
  1. 1Getting Started
  2. 2Your Agent
  3. 3Knowledge & Sources
  4. 4Agent actions & Tools
  5. 5Agent Tasks
  6. 6WorkflowsBeta
  7. 7Channels
  8. 8Customers & Conversations
    • Manage conversations
    • Capture and review leads
    • Email notifications
    • File and track support tickets
  9. 9Run Your Team
  10. 10Developer Tools
Developer reference →Showcase →
Guides8. Customers & Conversations
Chapter 8

Customers & Conversations

Where every message lives, every lead is captured, and every ticket gets resolved.

In this chapter

  1. 1Manage conversationsSearch, filter, jump in, and take over conversations across every channel.4 min
  2. 2Capture and review leadsConfigure the lead form, customise fields, and pull leads into your funnel.5 min
  3. 3Email notificationsGet pinged when a new lead lands, or every time a conversation starts.3 min
  4. 4File and track support ticketsWhen something needs human help — from filing to resolution.4 min
Start readingSkip to chapter 9: Run Your Team
Chatzuri

AI-powered agents are transforming customer interactions by providing instant, intelligent responses around the clock. They help businesses reduce operational costs, improve response times, and scale support without compromising quality. These agents understand natural language, learn from conversations, and integrate with existing systems to offer personalized experiences that enhance customer satisfaction and loyalty.

Chatzuri

AI-powered agents are transforming customer interactions by providing instant, intelligent responses around the clock. They help businesses reduce operational costs, improve response times, and scale support without compromising quality. These agents understand natural language, learn from conversations, and integrate with existing systems to offer personalized experiences that enhance customer satisfaction and loyalty.

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