Chatzuri
Pricing
Guides
Guides
Introduction
  1. 1Getting Started
  2. 2Your Agent
  3. 3Knowledge & Sources
    • Sources overview
    • Add files
    • Train on websites
    • Add text snippets
    • Q&A pairs
    • Re-training and metrics
  4. 4Agent actions & Tools
  5. 5Agent Tasks
  6. 6WorkflowsBeta
  7. 7Channels
  8. 8Customers & Conversations
  9. 9Run Your Team
  10. 10Developer Tools
Developer reference →Showcase →
Guides3. Knowledge & Sources
Chapter 3

Knowledge & Sources

Teach your agent everything it needs to know about your business.

In this chapter

  1. 1Sources overviewWhat sources are, how training works, and which type to pick.4 min
  2. 2Add filesUpload PDFs, Word, Excel, Markdown, and more — what works best, and why.4 min
  3. 3Train on websitesCrawl your site, blog, or knowledge base — and keep it fresh.5 min
  4. 4Add text snippetsDrop in policies, FAQs, or tone-of-voice notes directly.3 min
  5. 5Q&A pairsLock in deterministic answers for the questions that matter most.4 min
  6. 6Re-training and metricsWhen to re-train, how to read knowledge metrics, and what good looks like.4 min
Start readingSkip to chapter 4: Agent actions & Tools
Chatzuri

AI-powered agents are transforming customer interactions by providing instant, intelligent responses around the clock. They help businesses reduce operational costs, improve response times, and scale support without compromising quality. These agents understand natural language, learn from conversations, and integrate with existing systems to offer personalized experiences that enhance customer satisfaction and loyalty.

Chatzuri

AI-powered agents are transforming customer interactions by providing instant, intelligent responses around the clock. They help businesses reduce operational costs, improve response times, and scale support without compromising quality. These agents understand natural language, learn from conversations, and integrate with existing systems to offer personalized experiences that enhance customer satisfaction and loyalty.

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