A team is the container for everything you build in Chatzuri — agents, workflows, channel integrations, billing, and members. Most companies need just one team. Larger organisations sometimes split per department or per client.
Creating a team
Open the team switcher
Click your current team name in the top-left of the dashboard. A menu drops down listing every team you belong to.
Click 'Create team'
At the bottom of the menu. Pick a name and a URL slug — this slug shows up in your dashboard URLs.
Choose a plan
New teams start on the Free plan. You can upgrade any time from Team settings → Plans.
What lives at the team level
- Agents and workflows — every agent and workflow belongs to exactly one team.
- Members — collaborators with access to all agents in the team.
- Billing — one subscription per team.
- API keys — used to call any agent in the team via the REST API.
- OpenAI bring-your-own-key — apply your own model credentials to every agent in the team.
Renaming or deleting a team
From Team settings → General you can change the team name, slug, and description. Deleting a team permanently removes all agents, conversations, and data inside it.
When to split into multiple teams
You probably need a second team only when:
- You're an agency working with separate clients
- Two business units have entirely separate billing, branding, and members
- You want strict access boundaries between two parts of your company
Otherwise: keep things in one team and use multiple agents instead. It's simpler and shares billing.